Amaysim vs Telstra: Which is Better for Australians?

Updated April 2026 · 5 min read

Choosing a mobile provider in Australia can feel overwhelming with so many options available. Today, we're pitting two popular choices against each other: Amaysim and Telstra. One is known for its value, the other for its extensive network. But which is truly better for your specific needs? Let's dive into a direct comparison to help you decide.

Network Coverage: Where You Can Connect

Perhaps the most critical factor for any mobile plan is coverage. Amaysim operates on the Optus 4G Plus network, which offers excellent coverage across major cities and many regional towns throughout Australia. Telstra, on the other hand, boasts its own expansive network, often considered the widest in the country, particularly in remote and rural areas.

If you live in a major metropolitan area or a well-serviced regional hub, both Amaysim (Optus network) and Telstra will likely provide reliable coverage. However, if you frequently travel to more remote parts of Australia, Telstra's broader reach might be a significant advantage. Always remember to check the coverage maps for both Optus and Telstra using your specific address before making a decision.

Pricing & Value: Getting More for Your Dollar

When it comes to cost, Amaysim typically shines as a more budget-friendly option. As a Mobile Virtual Network Operator (MVNO), Amaysim leverages the Optus network but often offers more competitive prices than going directly with Optus or Telstra. For example, Amaysim currently offers a plan with 80GB of data for $40 per 28 days.

Telstra plans, while offering premium coverage and potentially more extensive customer support, generally come at a higher price point. This is where the "same network, less money" principle comes into play. If you're looking for Telstra network coverage but want to save some cash, consider MVNOs that use the Telstra Wholesale network, such as Boost Mobile, which offers a massive 125GB for $49 per 28 days for new activations.

Features & Flexibility

Both Amaysim and Telstra offer a range of features designed to enhance your mobile experience. Amaysim plans typically come with no lock-in contracts, giving you the flexibility to change or cancel your plan whenever you need. They also often include data banking or rollover, meaning any unused data can be saved for your next recharge period.

Telstra offers a variety of plans, including those with handsets, and often includes perks like access to their sport apps or entertainment bundles. Both providers now support eSIM technology, making it easier to switch or manage multiple numbers. If international calls are important to you, compare specific plan inclusions as these can vary significantly.

Customer Service: Support When You Need It

Customer service can be a decisive factor. Telstra, as a major telco, has extensive support channels, including physical stores, phone support, and online options. Amaysim also provides customer support through various channels, though some online reviews suggest a mixed experience regarding responsiveness and issue resolution.

Ultimately, your experience with customer service can be subjective, but it's worth considering the level of support you might expect from each provider.